Integrations
Works with your stack
SuperIT connects to the tools you already run: PSA, RMM, documentation, identity, security and cloud. No rip-and-replace. Connect and go.
ConnectWise PSA, HaloPSA, and Microsoft 365 are available now. Additional integrations roll out continuously. Tell us what you need on a demo call and we will prioritise it.
PSA & ticketing
- ConnectWise PSA
- Autotask
- HaloPSA
- Syncro
- SuperOps
- Atera
- Freshservice
- ServiceNow
- Zendesk
- Accelo
- Jira Service Desk
- System Center Service Manager
- Cireson
RMM & monitoring
- ConnectWise Automate
- Datto RMM
- NinjaOne
- N-able
- Kaseya VSA
- Action1
- Level
- Auvik
- Domotz
- PRTG
Documentation & automation
- IT Glue
- Hudu
- Liongard
- ScalePad
- Rewst
- Pia
Security & SOC
- Microsoft Defender
- SentinelOne
- CrowdStrike
- Huntress
- ThreatLocker
- Sophos
- Bitdefender
- Blackpoint Cyber
- Todyl
- Arctic Wolf
Email & identity
- Microsoft Entra ID
- Okta
- Duo
- JumpCloud
- Proofpoint
- Mimecast
- IRONSCALES
- Barracuda
Backup & BCDR
- Datto
- Veeam
- Acronis
- Cove
- Axcient
- Dropsuite
- Synology
Cloud, M365 & endpoints
- Microsoft 365
- Microsoft Azure
- Microsoft Intune
- Google Workspace
- AWS
- VMware
- Jamf
- Kandji
- Addigy
Networking & firewalls
- Fortinet FortiGate
- Cisco Meraki
- Ubiquiti UniFi
- SonicWall
- Palo Alto Networks
- WatchGuard
- Sophos Firewall
- Aruba
- Juniper
- Check Point
Remote access & more
- ScreenConnect
- Splashtop
- TeamViewer
- 1Password
- Keeper
- Pax8
Common questions
What does SuperIT integrate with?
We are vendor-agnostic and integrate across PSA and ticketing (ConnectWise, Autotask, HaloPSA and more), identity and cloud (Microsoft 365, Entra ID, Google Workspace), documentation (IT Glue, Hudu), RMM, networking and security tooling, and the portals your users already live in. We have built a framework that lets us ship a new integration in about a week. If a connection does not exist yet, the agent gets out of the way and escalates rather than guessing.
How much work is it to get started?
Less than you would expect, and we do the heavy lifting. It starts with a read-only API key to your PSA so we can run a ticket analysis with no disruption to production. From there we build your knowledge base and Digital Twin in the background, deploy the agent to a test customer, and expand from there. Most partners are testing within a few hours, and are fully up and running in about one week with their first customers, with a dedicated engineer and a shared Slack channel the whole way.
Can we roll it out to some clients and not others?
Yes. Per-client control is built into the multi-tenant design. Most MSPs start with one test client, then expand client by client as confidence grows. Policies, autonomy levels and the agent's scope are all set per managed organisation, so a cautious client can run with internal-notes-only while a trusting one runs with full autonomy, at the same time, from the same console. If a client never wants AI touching their environment, exclude them entirely. Their tickets simply route to your engineers as they do today.
What does rolling out the SuperIT endpoint agent involve?
Less than a typical RMM deployment, and you control the pace. The agent is lightweight, runs on Windows, macOS and Linux, and deploys with the tooling you already use to push software. We stage the rollout (a test client first, then expand as you get comfortable). The value does not wait for full coverage: the ticket analysis, PSA integration and cloud-side context all work before a single endpoint is enrolled. The agent deepens what SuperIT can see and safely do on each device as it lands.
Can we try it on our past tickets before going live?
Yes. It is the best way to see the value with zero risk. With a read-only key we analyse a sample of your closed tickets from the last few months and estimate, ticket by ticket, what SuperIT could have resolved end-to-end or shaved off in triage time. You get a tangible report and a dollar figure before anything touches production.
Don't see your tools?
We add integrations based on customer demand. Tell us what you run and we will confirm coverage on a quick call.