Agentic Monitoring
Put an agent on the problem until it’s solved.
Some issues only show up at 2am, or once a week, or when three things line up. Assign a persistent agent and it keeps watching, gathering evidence and testing hypotheses until your team has a resolution.
Alerts tell you something broke. Agents find out why.
Monitoring that investigates instead of just paging.
Persistent investigation
The agent keeps the case open, collecting evidence each time the issue recurs instead of waiting for someone to reproduce it.
Built on the Digital Twin
Correlates device metrics, changes and user reports across the customer environment.
Engineer stays in charge
Findings and proposed fixes come back to the ticket for review. Changes follow the same approval policies as everything else.
Closes the loop
When the root cause is found, the fix and the lesson go into the KB so it doesn’t come back.
How it works
Step 1
Assign the issue
From a ticket, tell SuperIT what to watch and what “fixed” looks like.
Step 2
Monitor
The agent watches the relevant signals around the clock.
Step 3
Investigate on recurrence
Each occurrence triggers evidence gathering and hypothesis testing.
Step 4
Report and resolve
Root cause and recommended fix posted to the ticket.
Your trickiest issues, worked around the clock.
“We’ve tested many ticket remediation solutions, and only SuperIT passed our accuracy tests. It’s also very easy to use.”
Questions about Agentic Monitoring
What kind of issues suit Agentic Monitoring?
Intermittent faults, performance problems that come and go, and anything that is hard to reproduce while an engineer is watching.
More from the platform
Stop chasing intermittent issues.
See Agentic Monitoring on a problem your team keeps reopening. Start free with 200 credits every month, or book a walkthrough with the team.