Solve your toughest tickets with SuperIT

IT Nation Connect attendees get $500 worth of bonus AI credits when connecting their PSA before 13 November 2026. Get started for free. No credit card required.

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Agent WorkingAgent resolved0s

Wi-Fi keeps dropping out in the office

"Working fine yesterday. Today it doesn’t even connect."

Olivia Jones

Marketing

Verifying Olivia's sessionVerified Olivia's session
Reviewing device historyReviewed device history
Analyzing logsAnalyzed logs
Installing and verifying patchInstalled and verified patch

How SuperIT works

Five capabilities that work as one system to understand, learn, and help solve your toughest IT tickets.

01. Sense

Our Endpoint RMM Agent runs safely on every device

Continuously gathers rich, real-time technical detail from every device across the network.

02. Current state

We build a live digital twin

Telemetry becomes a live model of what is true, what is not, and how everything relates.

03. Ideal state

We learn how to resolve issues

A living library of agent Skills is curated every 24 hours based on the steps taken to resolve previous issues.

04. Act

Safe PowerShell execution with HITL

The agent runs whitelisted commands on-device, with a Human In The Loop for anything destructive.

05. Improve

AI chat helps solve tough issues

Superintelligence chat works with your team to identify, investigate, and solve your toughest tickets.

Only pay for outcomes that scale your capacity

Free unlimited triage, users, and teams, generous usage capacity and a 30-day money-back guarantee*.

Free

Perfect to get started and explore SuperIT

Triage credits

Unlimited

Monthly AI resolution credits

200 (~15 tickets)

$0 / mth

Change plans any time

Get started for free

No credit card required

Comes with:

AI support and resolution chats
Root-cause investigations
Knowledge Base curation
Actionable insight generation
Automated workflows
Vendor-agnostic integrations

Growth

Put SuperIT to work on your tough tickets

Triage credits

Unlimited

Monthly AI resolution credits

$499 / mth

Saves you $1,500 in technician effort (3× ROI)

Choose Growth

30-day money-back guarantee*

Everything in Free, plus:

Shared credits across your workspace
Spend and usage caps
Credit top-ups without changing plans
Assisted onboarding (if required)

Enterprise

Tailored controls, billing, and support

Triage credits

Unlimited

Monthly AI resolution credits

Custom

Talk to us

Includes volume discounts

Talk to sales

30-day money-back guarantee*

Everything in paid plans, plus:

Volume pricing with discounts
Priority onboarding and support
Role Based Access Controls (RBAC)
Single sign-on (SSO / SAML)

* The 30 days start when you create a SuperIT account. The guarantee applies only if a PSA is connected, tickets are synced, the SuperIT Endpoint RMM Agent is installed on end-user devices, an identity provider is connected, and you have made genuine attempts to resolve tickets using the AI chat.